Question 1

I there a grace period if I am running behind.

Accepted Answer

You may be 15 mins late. beyond 15 mins your appt may be cancelled. However, always notify us if you are going to be late.

Question 2

Can I have additional people with me.

Accepted Answer

No, we do not allow additional guest for privacy reasons as well as we do not have the space to accommodate additional guest. Exception for minor being serviced may be accompanied by a guardian. If you need to bring someone with you to your appointment, please contact us first.

Question 3

Do I need to pay a deposit to book an appointment?

Accepted Answer

A deposit is required to lock in your appointment. If you book via phone or text, deposit will be requested to secure appointment.

Question 4

Is the booking deposit an extra fee in addition to the service cost?

Accepted Answer

No. The deposit is a percentage of the service base price and goes toward the total service cost.

Question 5

Is my booking deposit refundable if I cancel?

Accepted Answer

Deposits are non-refundable but can be transferred if you cancel at least 24 hours in advance.  Deposit will be transferable for 30 days of the cancellation date. If you cancel within 24 hours, the deposit is forfeited.

Question 6

What is your minimum to travel?

Accepted Answer

The service(s) must total a minimum amount of $75. This does not include travel fees. This minimum only applies to clients within our service area. Contact us if you need service outside our service area.

Question 7

Is there a travel fee for your services?

Accepted Answer

Yes, there is a travel fee which starts at $30 and varies based on distance.